18 Apr How we drove a 545% ROI for this Australian Label

Through a hybrid Meta (formerly known as Facebook Ads) and Google Ads strategy, our agency drove a 545% and 1085% ROI, respectively, for an Australian eCommerce brand in the women’s fashion and activewear niche.

And in this blog, I’m going to provide a snapshot of the results we generated and how we did it. If you’re after the nitty gritty details, head to the lengthy case study here.

Firstly, what do we mean by 545% and 1085% ROI?

Essentially, we took a portion of the clients marketing budget and placed them into strategically developed advertising campaigns specifically for Google and Meta channels. Those channels include:

• Facebook, Instagram
• Google search, Google Shopping, YouTube and Google display

The sales produced from those campaigns generated a far greater return that what was invested. For Meta we spent $153,000 for a return of $987,720 in sales. For Google (across Search and Google Shopping [now called Performance Max]) we spent $46,900 for a return of $556,000 in sales.

Naturally, our team were just stoked with these results and whilst a lot of learning was involved, we weren’t surprised. A business with top of the line customer service, reliable products and a strong strategy built off the back of endless professional development and years of experience in the advertising space – a recipe for success.

So how do we produce results like this for our eCommerce clients?

This detailed breakdown is based on the specific Meta (Facebook) strategies. The Google strategies have been kept up our sleeve – but we are always happy to have a chat and talk about how our strategies can grow brands!

Because this is just one case study of dozens of clients we’ve bee working with year in, year out, growing the businesses with them. We’ve got some tried and true strategies, and we’re always looking at how we can develop new ones. There is never nothing left to try. 

The funnel

The top of funnel strategy is a constantly revolving set of new adsets. Involved and ongoing research informs the targeting options and our system involves heavily amplifying what works and quickly and ruthlessly rejecting what doesn’t (being sure to save them for later because you never know in Facebook land). 

Our creative approach to the middle and bottom of funnel is hugely audience-dependent. We used a combination of existing published posts and carefully crafted ads designed in the Ads Manager system to tailor the message and visual elements for every targeting pocket. As one example, audiences that visited a collection page but but not a specific product from that collection are shown carousel ads. 

Each carousel slide showcases a product from that collection, such as Collection Name > Sports Bra or Collection Name > Pocket Tight. Each card is dedicated to a slideshow or video rolling through the unique selling points of that product, enticing a click-through, which graduates the audience into the ‘next round’ of ads, which would be targeted according to product views.

Where a very broken up targeting approach ceases to produce results, a mixed targeting approach is put in place, and the timeframes are the variation, where we may target with a more general ad to a more general audience, but the conversion (copy, visual) is based on when they actioned the brand as opposed to how (with obvious exceptions of course such as purchased too recently!).

The Objective

Our campaign strategy couples with the creative strategy in unique ways which produce unique results. One such strategy is using a published piece of content in multiple campaigns. For example, we used a post in 3x campaigns: 

-Top of funnel, engagement objective

-Middle of funnel, engagement objective 

-Top of funnel, conversion objective 

This allowed us to; 

✅ Seek new audiences with proven content who are likely to engage, funnelling them into the middle of funnel under targeting “engaged with my posts last 7 days” 

✅ Target existing, trusting and engaged audiences (potentially customers) who are likely to vouch for or express interest/love for the brand on the content (or example, tag friends and say “this is who I was talking about” or “this is where I got my tights you loved”, therefore building the social proof on our content 

✅Locate new audiences who are likely to purchase from Facebook ads to purchase from us or at least begin the consideration phase of buying from us, after seeing popular content with lots of social proof backing their desire to like this brand (because people who like to buy from Facebook ads LIKE to buy from Facebook ads. They want to like you!!) 

The point of this strategy is to define new audiences not so much based on what they will DO when they see your ads, but how we may be able to make them FEEL when they see them and either close the sale early or work it over time while building a positive brand affinity with the target market. 

(That’s a real, tested and proven strategy listed step by step, by the way. You can have it for free!) 

The Learning

In addition, we have internal systems which allow us to bank up a constantly growing library of ads for specific targeting groups or stages which – when compared against reports, website analytics, customer surveys and any and all data we can get our hands on – fuels the evolving process of establishing and scaling an account.  

Every single adset we launched contained several ads which all hit different notes; emotional, fun, on-trend, USP-oriented, long form, short form, video, slideshow, animated text on graphic, graphic only… you get it. We cover every potential converting format, every time.

Phew! 

That’s a bit of an example of how we work and why our outcomes are genuinely, truly, exceedingly high. Of course, the brand plays their part: Quality creative, detailed website copy, website load speeds, a genuine care for the customer and excellent sales and purchase process, quality products… 

Like we’re always saying; It’s a partnership. 

Partner with PEOPLE who GET IT (That’s us!).